Return Policy
We will replace or refund you for any bottle of wine that is damaged or flawed. By law, these are the only circumstances under which we are allowed to refund a wine purchase. We ask the customer to return the unfinished portion of the original bottle for replacement. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.
Please send an email to info@jdusiwines.com to arrange for the return of corked or flawed product. Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.
We are open daily, 11 a.m. to 4 p.m. with tastings by appointment only. Reservations are for a one hour tasting experience. Masks are required upon arrival and must be worn until your party is seated.
If you would like to picnic you are welcome to do so after your tasting, in our beautiful picnic area - perhaps with a bottle of wine.
We also continue to offer curbside pickup. Please contact 805.226.2034.
